I placed my original order, Item * ******, on Oct. **. I received an email from Lowe's...

GetHuman1367060's customer service issue with Lowe's from October 2018

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The issue in GetHuman1367060's own words
I placed my original order, Item * ******, on Oct. **. I received an email from Lowe's on Oct. ** to contact you about delivery time, which displayed as December ****. I contacted Lowe's and was told that out you do not have any of this item in stock in my area. Why was I able to place the order when you did not have the item in stock? I lost out on buying the other model when it was on sale. I tried to order this item when it first came on sale around October *. But I was not able to order it on Lowes.com until Oct. ** because my local Lowe's did not have it but Lowe's would not ship it from another store that did have it. I called the customer service number and was told they would not ship from another store. On Oct. ** the item became available on Lowes.com so I ordered it and am now being told that you do not have it at any of your locations in my area. Can you find this item--Item * ******-- at one of your stores? If you find it, I will try to cancel my other order for the model I don't want.

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cant find where to do it - when trying to e mail a complaint - burden was can't f...the item was broken - when trying to open my package - I need a working itemPaid $*** for item ****** model *****. Went on line the day after picked it up. L...on dec ** a little before i was trying to make a purchase at the lowes store...On **** I went into store at Town square to purchase a new sliding door*screen...Very tired of tripping over dog leashes or having to stop walking because of a le...I want to make sure that I am not charged for an item that I did not end up never...my items have not been delivered during the delivery time. delivery company says...
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Lowe's

Customer service issue
Reported by GetHuman1367060
Oct 18th, 2018 - 4 years ago
I have an issue with Lowe's too
Fixed
Seen by 20 customers so far
Similar issue to 242 others
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Items needed
Account name
Delivery Address
Account phone number
Account email address
Order number
Order date

Timeline

GetHuman1367060 started working on this issue
Oct 18th, 2018 12:25am
GetHuman1367060 indicated the issue is not fixed yet.
Oct 19th, 2018 12:35am
GetHuman1367060 indicated the issue is not fixed yet.
Oct 19th, 2018 12:36am
GetHuman1367060 indicated the issue is not fixed yet.
Oct 19th, 2018 12:37am