I decided to have storm doors put on my apartment in Avon Park, Florida. On ******* I...

GetHuman-elbapesq's customer service issue with Lowe's from August 2018

3 views
 | 
176 similar
 | 
0 following
Help with my Lowe's issue
First: share to improve GetHuman-elbapesq's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-elbapesq to get a Lowe's rep on the line!
Always use the GetHuman Phone tocall Lowe's. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-elbapesq may need:
Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
The issue in GetHuman-elbapesq's own words
I decided to have storm doors put on my apartment in Avon Park, Florida. On ******* I went to Lowe's in Sebring, paid $** to have doors measured, about two weeks later them called & came and measured, I waited about a week or two and I went to the store & they said measurements not correct, had to send a man once again. The man came and measured and then I went to the store on ******* and I paid for my doors, two storm doors. I paid $*,***.**. That included the installation. So, I waited about * weeks and they sent a man who said he couldn't install the doors because they had sent the wrong doors. So, they sent a man again to measure. I went to the store and I talked to a manager on *******, she said that they had to send for another door because they had measured it and they sold me the wrong door. On ******* they called and told me the door had arrived at the store so I waited * days. I went to the store on ******* and I talked to the manager, she told me that the door had to be special ordered because they had ordered it wrong. I called her and she told me that the doors were already there and they would send the order to the installers. I wanted * weeks and I called her and again and told her the installers had not called me. A week later I went over there and I talked to her and she checked and told me that on ****** they would come to install it. But, the installer called and told me that it would be for ******* that they would be able to come to my house to install my doors. The manager also told me that they didn't know which doors to send so they were going to send * doors so they would install * doors and return the extra door to the store. **The company that does the installation says they are so busy they cannot install my doors before October. **I have paid for the doors and I want them installed as soon as possible and I think ******* is still another * weeks from now. In October it will be * months from the time I started with you to get the doors and get them installed. **As far as I am concerned I should be given priority in the installation process since it has been so long and my doors should be installed by ******* which is one week from today.**I am not happy and I don't think I am going to give you my business again.
GetHuman-elbapesq did not yet indicate what Lowe's should do to make this right.
I have an issue with Lowe's too
How GetHuman-elbapesq fixed the problem
We are waiting for GetHuman-elbapesq to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lowe's's attention and get better help faster. Tap below to get started.
Having Lowe's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lowe's email you?
This email address isn't valid
Follow this issue
See how GetHuman-elbapesq fixes it.
This email address isn't valid

Lowe's

Customer service issue
Reported by GetHuman-elbapesq
Aug 24th, 2018 - 4 mons ago
I have an issue with Lowe's too
Not resolved
Seen by 3 customers so far
Similar issue to 176 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-elbapesq started working on this issue
Aug 24th 4:04pm