I wanted to make you aware of an issue with services at your store in Champaign, IL. I...
GetHuman-timdegar's customer service issue with Lowe's from August 2018
Help with my Lowe's issue
First: share to improve GetHuman-timdegar's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-timdegar to get a Lowe's rep on the line!
Always use the GetHuman Phone tocall Lowe's. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-timdegar may need:
Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
The issue in GetHuman-timdegar's own words
I wanted to make you aware of an issue with services at your store in Champaign, IL. I visited the store multiple times to select window treatments for my new home. I scheduled an appointment for home measurements and intended to have the selected blinds installed by your technician. The tech came to my home over a week ago to measure and we had not heard anything back from the store. We contacted the store directly and were told that there was a problem with a couple of the measurements. It has been over a week now and we have not heard back from anyone. We have made several attempts to contact the technician and the store directly and we do not get return calls from anyone. We have decided to take our business elsewhere as it became obvious that our business was not wanted. We were prepared to make a significant purchase at your store and I am very perplexed at the blatant lack of interest displayed. I have been a loyal Lowes customer for multiple years, but not sure if I have the desire to return after this experience. Just thought someone should know and hopefully care! Thank you.*Tim DeGarmo
GetHuman-timdegar did not yet indicate what Lowe's should do to make this right.
I have an issue with Lowe's too
How GetHuman-timdegar fixed the problem
We are waiting for GetHuman-timdegar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.