I ordered the captains fort play set at the end of May was told it would be * weeks for...

GetHuman-meburt's customer service issue with Lowe's from August 2018

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The issue in GetHuman-meburt's own words
I ordered the captains fort play set at the end of May was told it would be * weeks for delivery. When they called they told me ****** was their first appointment so I took it even though the set was for my sons birthday on ****. On **** they called saying because of weather (which it never rained at all on ***) and had to reschedule to *** promising to deliver that day. I took the morning off on *** they called after * am to advise the truck broke down and couldn't reschedule until ****. I lost time and money from work and my kids have missed out on weeks of the playground. This was an expensive item and this isn't fair. Heartland is the company delivering but payment was made to Lowes for everything.
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Lowe's

Customer service issue
Reported by GetHuman-meburt
Aug 9th, 2018 - 8 mons ago
I have an issue with Lowe's too
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GetHuman-meburt started working on this issue
Aug 9th, 2018 12:13am