I purchased a Weber Grill and had it delivered. One of the racks on the bottom is scra...

GetHuman-grpasciu's customer service issue with Lowe's from June 2018

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Help with my Lowe's issue
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Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
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The issue and preferred resolution, in GetHuman-grpasciu's own words:
I purchased a Weber Grill and had it delivered. One of the racks on the bottom is scratched and marked up. I would like a replacement piece. How do I go about getting that?
I trust that Lowe's will make this right and come up with a resolution that is fair.
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Lowe's

Customer service issue
Reported by GetHuman-grpasciu
Jun 24th, 2018 - 2 mons ago
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GetHuman-grpasciu started working on this issue
Jun 24th 2:08pm