mistreatment by employee at customer service in loews in Chester VA . My name is Michae...

GetHuman-henriqy's customer service issue with Lowe's from July 2018

16 views | 104 similar | 0 following
Help with my Lowe's issue
First: share to improve GetHuman-henriqy's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-henriqy to get a Lowe's rep on the line!
Always use the GetHuman Phone to call Lowe's. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-henriqy's own words
mistreatment by employee at customer service in loews in Chester VA . My name is Michael Henriquez and i recently open a loews credit card to cover projects at my second property. I had purchased appliances and during check out Eveline was asked to ring me up and she refused ssying that I could be a hacker. Made me feel awful, eventhough I was spending close to *k on appliances. On the fourth of July I go back to purchase my counter top and once again i got harrazed by Cust serviced, it seen that me asking for my military discount was an incovenience. Finally I was ring up I spent over *k in merch and Services ,went back to get some outlets covers and on check out Eveline was there ,,watching me closely as I was a suspect. I am second generation military ,a highly decorated non commision officer and a very respected Drill Sergeant ,and to feel the way I did after dealing with Costumer Service at your location in chester VA is unacceptable. Eveline really did a good job on making me think twice before i go back to that location.However she is no credit to the outstanding work from David in appliances and Billy at the kitchen remodel center.

GetHuman-henriqy did not yet indicate what Lowe's should do to make this right.

How GetHuman-henriqy fixed the problem

We are waiting for GetHuman-henriqy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lowe's's attention and get better help faster. Tap below to get started.
Having Lowe's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-henriqy fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-henriqy
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 104 others
0 customers following this
Items needed
Account name
Delivery Address
Account phone number
Account email address
Order number
Order date


GetHuman-henriqy started working on this issue
Jul 5th, 2018 1:52am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies