I purchased some items. I was missing one of my outfits and two pair of pants I want to...

GetHuman1333354's customer service issue with Lovely Wholesale from October 2018

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The issue in GetHuman1333354's own words
I purchased some items. I was missing one of my outfits and two pair of pants I want to exchange for bigger size. I submitted ticket numerous times and sometime I see their replies and sometime you cant. When they did reach out they replied saying for me to keep the items I want to exchange and on my next purchase they will give me a big discount. That was the last time. They never once mentioned sending me a return slip or my missing item. I would like for lovely to send me a return slip, ship my missing item and keeping me informed about my items amd exchange.
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Lovely Wholesale

Customer service issue
Reported by GetHuman1333354
Oct 12th, 2018 - 2 mons ago
I have an issue with Lovely Wholesale too
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GetHuman1333354 started working on this issue
Oct 12th 5:36pm