I received my order and included was a return item from someone else. It was a leather...
GetHuman-delhfox's customer service issue with Lord & Taylor from July 2018
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The issue in GetHuman-delhfox's own words
I received my order and included was a return item from someone else. It was a leather tote which had a UPC Return label on it. I will return it to you if I can get you to send me a postage paid return label. Is that possible, since this was your error? This is the second email I have sent inquiring how to handle the situation. First email was not acknowledged and phone calls are way too long to wait.**Please advise.**Judith Garvey
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