Are there any restrictions on returns or exchanges?

Yes, Lord & Taylor has certain restrictions on returns or exchanges. To be eligible for a return or exchange, items must be accompanied by the original receipt and be in unused, unwashed, and undamaged condition with all original tags attached. However, certain items are non-returnable, including final sale items, intimate apparel, cosmetics, and swimwear. Additionally, for online purchases, Lord & Taylor does not accept returns or exchanges for international orders, gift cards, or personalized items. Returns made without a receipt or outside the specified return window may be subject to a reduced refund amount or store credit. It is recommended to review the full return policy on the website or contact customer service for any further questions or clarifications.