LinkedIn Customer Service Issues

Archive 85

The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #85. It includes a selection of 20 issue(s) reported December 16, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently noticed that 1,[redacted] DKK was deducted from my account. I am feeling confused and upset about this situation. I was under the impression that I would have a free month of premium access and then pay only [redacted] DKK per month thereafter. The sudden deduction of 1,[redacted] DKK has left me feeling lost and frustrated. I would like a refund for this amount as I do not wish to continue with the premium subscription if it means paying such a large sum upfront. It's upsetting that I was not informed about this beforehand.
Reported by GetHuman4104728 on Monday, December 16, 2019 4:28 PM
I recently closed my account, but I now wish to reopen it. Unfortunately, I believe there was an issue with receiving emails from LinkedIn to my email address. When I attempt to log back in to reactivate my account, I am informed that my email is not recognized. I did not receive any account closure email either, so I am unable to follow any links provided there. I have filed a support case, but I am unable to check the status as I am currently unable to log in.
Reported by GetHuman4105202 on Monday, December 16, 2019 5:26 PM
I have been a long-time user and advocate for LinkedIn, comparing it to the professional version of Facebook. I'm a recent Master's graduate at 41, transitioning careers, a homeowner with government-subsidized tenants, and a mother to a brilliant 2-year-old. I am currently facing a mid-life crisis as my expenses surpass my income and I cannot afford a membership. I am utilizing LinkedIn to network with STEM professionals for my new job and to prepare for the launch of my business, Do Right Enterprises. Any assistance in upgrading to Premium or receiving additional free monthly connections for the holiday season would be greatly appreciated. I am eagerly anticipating my first paycheck after three weeks, but it is already allocated to my mortgage, food, car payment, and heating bill. Your help would be truly appreciated.
Reported by GetHuman-dannalen on Monday, December 16, 2019 5:32 PM
Hello, I received a message yesterday while applying for jobs stating that my LinkedIn account has been restricted. As I am currently laid off and actively seeking employment, this restriction has hindered my job search efforts. I assure you that I am familiar with LinkedIn's policies and will adhere to them more diligently in the future. This is the first time I have encountered such an issue and I am eager to rectify it promptly. Finding a job is crucial for me to support my family, and any delay in resolving this matter may have significant consequences. I have already submitted my Driver's License as proof of identification. Kindly review the information and lift the restriction on my account at your earliest convenience. Your prompt assistance in this matter would be greatly appreciated. Thank you for your attention to this urgent request and I look forward to positive news soon. Best regards.
Reported by GetHuman-maanasre on Monday, December 16, 2019 5:52 PM
I recently created a LinkedIn account, and after a few days, it was restricted with a message stating that it violated the Terms of Service. I added only a few connections and nothing else. I submitted my driver's license to verify my identity, but received an email stating my account was permanently restricted. I then created a new LinkedIn account with a different email, only to have it restricted again after a few days. I'm not sure what steps to take next. Should I contact LinkedIn for clarification or is there a simpler resolution? Thank you.
Reported by GetHuman4106628 on Monday, December 16, 2019 8:44 PM
Hello, I'm Paul O'Brien, a 70-year-old individual. Recently, someone created a LinkedIn account for me as a joke to modernize me, but I never wanted it. I used to have a Yahoo account, which I deleted. I've tried to send messages regarding this issue multiple times with no response. The person who created the account without my consent is no longer a friend, and I lack any details about this account. I urgently need assistance in having it removed. Kindly help. My new email is [redacted]
Reported by GetHuman-drpaulob on Monday, December 16, 2019 9:43 PM
I'm seeking assistance regarding our business page on Oil Connect linked to my account (Madison L.). We previously had nearly 2,[redacted] followers. Following a post celebrating an industry leader from Forbes Magazine for his exceptional leadership, we noticed a sudden drop to zero followers and all our posts were removed. It appears this action was linked to that particular post. I would appreciate guidance on recovering our account and receiving clarification on any posting guidelines to prevent a recurrence of this issue. Thank you.
Reported by GetHuman4107948 on Tuesday, December 17, 2019 12:43 AM
Hello everyone, I would like to add a SEPA payment method before the 18th of December as my current credit card is not working. I need to keep my premium membership. I have forgotten my password. Can you please send me a new link to change it via SMS to 0[redacted]3? I am also facing issues with my email address and accessing my account at [redacted] as it was hacked, and my laptop is not working.
Reported by GetHuman-wintessa on Tuesday, December 17, 2019 1:44 AM
Hello, I am Jess Stevens (formerly Holmes), and I am facing an issue with my restricted account. After starting recruitment activities in a new region, Saudi Arabia, I lost access to my account, which is extremely important to me. Although I can provide identification, I do not have it with me currently and may have to wait until the new year for assistance. I am feeling upset and in need of support to have my account unrestricted. Your help would be greatly appreciated.
Reported by GetHuman-jessholm on Tuesday, December 17, 2019 8:09 AM
I have a LinkedIn account under the name Nitin Chauhan with the email [redacted] I signed up for a premium membership trial on November 7, [redacted], which I cancelled on December 7. However, the subscription fee was still deducted from my account. I am seeking a refund for this amount. Additionally, I accidentally deleted my account due to some experimentation. I kindly ask the technical team to assist me in recovering my account as it is vital for my professional use. Thank you. Nitin
Reported by GetHuman-nitinst on Tuesday, December 17, 2019 8:53 AM
I recently attempted to log in after not using the platform for several years. I couldn't recall my password, so I chose the "forgot password" option. However, when I entered my email address, I received a message stating that it wasn't recognized. In an effort to create a new account, I completed the sign-up form, only to be informed that my email was already in use. I am confused by this discrepancy between the two messages regarding the status of my email address.
Reported by GetHuman-walidali on Tuesday, December 17, 2019 1:46 PM
Hello, I am facing an issue with my LinkedIn account being hacked. The hacker replaced my email, making it impossible for me to reset my password. I am Norman Pickavance, CEO of Tomorrow's Company. I urgently need assistance to regain control of my account and prevent any unauthorized messages from being sent out. Thank you for your help. My contact information is [redacted]4 and email addresses are [redacted] and [redacted] Regards, Norman.
Reported by GetHuman-npickava on Tuesday, December 17, 2019 3:47 PM
I received an email that seems suspicious and claims to be from LinkedIn: From: Service - <[redacted]> Dear User, Your account and profile are being suspended due to a verification error [9Vi12] during a service upgrade. You are requested to reactivate it now. Reactivate Now - Direct link to username and password Thank you, LinkedIN.[redacted] Message-Support I am concerned this might be fraudulent, could you please look into it?
Reported by GetHuman4111224 on Tuesday, December 17, 2019 4:26 PM
In the age of social media, it has become common for individuals to use the internet as a shield to launch insults and jeers at others, whether they know them personally or not. These attacks often stem from the attacker's own feelings of inadequacy and jealousy towards the person they are targeting. Social media provides a platform for these individuals to spew their negativity. The power of the delete button is immense. If someone is leaving negative comments on your personal page or forum, do not hesitate to delete them. If the behavior continues, consider unfriending or blocking the person entirely. If you lack the control to delete their comments, blocking them is a viable solution to shield yourself from further negativity. By doing so, the online bully will have to redirect their toxic behavior elsewhere. Do not feel obligated to endure online harassment. By deleting or blocking individuals, you are safeguarding yourself from unwarranted jealousy and insecurity projected by others. This approach is particularly effective for individuals who are not close to you or are mere acquaintances. In situations where blocking is not an option, confronting the person directly can be vital in addressing the issue.
Reported by GetHuman-rdlrich on Tuesday, December 17, 2019 7:48 PM
I noticed a profile on LinkedIn for Gregory Foresman stating he is the Chief of police of Williamsport, Lycoming County, PA. He is not currently a police officer; I believe he retired over a year ago. It is against Pennsylvania law for someone to falsely claim to be a police officer. Just wanted to bring this to your attention. Thank you.
Reported by GetHuman4113207 on Tuesday, December 17, 2019 9:21 PM
I haven't used my account since September. I no longer use the email address associated with it ([redacted]) and when I tried to update my information today, I received an error saying there was no account linked to that email. I also attempted to use other email addresses I've previously used, but they weren't recognized in the system. I would appreciate assistance in accessing my account to update my details and resume using it.
Reported by GetHuman-hardymj on Tuesday, December 17, 2019 11:40 PM
I'm having trouble accessing my account as it shows a restriction. I have created a new profile, but I require my old one to access my contacts. I'm uncertain about the situation. My emails are [redacted] I believe I closed it once, but I want to recover it more than the others. I also used [redacted] and [redacted] The account with the most contacts is the one causing the restriction. It's requesting my driver's license for verification, but I'm hesitant to provide my ID information. Can anyone provide assistance?
Reported by GetHuman4116307 on Wednesday, December 18, 2019 2:15 PM
Dear LinkedIn Team, I am currently facing restrictions on my account. I am a Canadian citizen of Hungarian origin, currently looking for job opportunities in Hungary to be closer to my Mother. I have deleted my North American LinkedIn account and created a new job search profile under my Hungarian name, Szántó Mariann, for my upcoming job search in Hungary. I need guidance on which passport to use for identification. My Canadian passport shows I was born in Hungary, while my Hungarian passport displays the original spelling of my name. I would appreciate the quickest resolution to this matter. Thank you.
Reported by GetHuman4119041 on Wednesday, December 18, 2019 9:57 PM
About a month ago, my LinkedIn account was compromised by hackers. I took immediate action by changing my password and enabling two-step verification with the Microsoft Authenticator app on my phone. Unfortunately, the app got accidentally deleted by a T-Mobile store employee while attempting to troubleshoot my device, and I can't retrieve it. As a result, I am now locked out of my LinkedIn account since I can't access the two-step verification code. Despite reinstalling the app, I can't proceed without the code from LinkedIn. This situation is incredibly frustrating. I've tried looking for solutions online without any luck. I would appreciate any guidance on how to regain access to my account. Thank you.
Reported by GetHuman4119425 on Wednesday, December 18, 2019 11:18 PM
My LinkedIn account, recently created by myself as Joy Sheng, has been restricted for reasons unknown to me as a first-time user. I believe this may be an error on your end. On December 12, I submitted my government-issued ID, specifically my Alberta Health Card, in response to an automatic email from LinkedIn with the case number [redacted]82. I am eager to utilize LinkedIn for my job search and would appreciate it if you could review my account and remove the restrictions. Thank you for your assistance in advance. Sincerely, Joy Sheng
Reported by GetHuman-joysheng on Thursday, December 19, 2019 4:30 AM

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