Locked out of LinkedIn - Authentication App deleted by stupid T-Mobile salesperson

GetHuman4119425's customer service issue with LinkedIn from December 2019

Help with my LinkedIn issue
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The issue in GetHuman4119425's own words
About a month back my LinkedIn account was hacked. I then changed my password and added two-step verification using Microsoft athenticator app on my phone. The app was mistakenly deleted from my phone by a T-Mobile store salesperson trying to 'fix' something on my phone and evidently cannot be recovered. I am now unable to log in to my LinkedIn account with just my login name and password. I reinstalled the Microsoft authenticator app on my phone but when I try to add the 'new' LinkedIn account it asks me for the code LinkedIn is sending me. Of course, I can't see anything from LinkedIn because I can't log in!! So frustrating. I have scoured the online help posts with no success. Please respond with a solution.*Thanks.
No one at LinkedIn answers their phone and there is no previous problem in their problem solving link.
Sending me a new authentication code so I can reinstall Microsoft authentication app.
* years
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Customer service issue
Reported by GetHuman4119425
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 16132 others
0 customers following this


GetHuman4119425 started working on this issue
Dec 18th, 2019 11:18pm
GetHuman4119425 indicated the issue is not fixed yet.
Dec 19th, 2019 7:10pm
GetHuman4119425 indicated the issue is not fixed yet.
Dec 19th, 2019 7:16pm

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