LinkedIn Customer Service Issues

Archive 80

The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #80. It includes a selection of 20 issue(s) reported December 5, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am experiencing issues receiving the verification email when trying to create an account with our pcva911.org domain. While accounts can be successfully created with the pulaskicounty.org domain, I am unable to receive the verification code on pcva911.org. Could you please check if there is any blacklist affecting this domain? It would be greatly appreciated if you could investigate this matter and provide assistance. Thank you, George W.
Reported by GetHuman4047939 on четверг, 5 декабря 2019 г., 20:40
I've been struggling to access my Linkedin account due to a recent email address change. Despite multiple attempts to reach out to Linkedin for assistance, the issue remains unresolved. I continue to receive unhelpful emails asking if the problem is fixed when it is not. My former email, [redacted], has been updated to [redacted] I request either the deletion of my current profile for a fresh start or guidance on how to regain access to my old profile for corrections. Thank you.
Reported by GetHuman-marleynu on четверг, 5 декабря 2019 г., 21:02
I noticed that there have been six charges of $29.99 made to my account between July 5, [redacted], and December 4, [redacted]. I did not authorize these charges. The only charge I agreed to was on April 30, [redacted], for a $0.00 trial of LinkedIn Learning Premium, which I canceled before any subscription fee was charged. Both my LinkedIn and LinkedIn Learning accounts are free basic accounts. The unauthorized charges appear in my billing statements, except for the most recent one on December 4, [redacted], as the statement is not yet available. I never approved these charges, and I am requesting a refund of $[redacted].94 from LinkedIn. I also request that these recurring charges be stopped immediately.
Reported by GetHuman4048462 on четверг, 5 декабря 2019 г., 22:17
Hello, my LinkedIn account got restricted due to excessive connection requests. I now have to provide an email address every time I want to connect with someone. I've cleared out all pending invitations and will limit my daily requests to 50. I rely on LinkedIn for my job and have a strong personal network. I hope you can help lift the restriction so I can continue using LinkedIn regularly. Thank you for your assistance.
Reported by GetHuman4048578 on четверг, 5 декабря 2019 г., 22:44
Hello, I put up a job listing for our company, but once we didn't need it anymore, I deleted my profile since I no longer required an account with my work email. Now, I need to access our past invoices. I tried signing up again with the same email, but it just made a new account instead of connecting to the old one. Is there a way to resend the previous invoices to my email? It seems some older emails ended up in my junk folder and got deleted. Thanks, Isaac
Reported by GetHuman-isaact on пятница, 6 декабря 2019 г., 3:32
Dear Members, I'm Navin Singh, and you can find me on LinkedIn under the same name. I've had an active LinkedIn account for over 10 years with 15,[redacted] connections. I am selective about who I add to my network. For almost a year now, I have been experiencing issues with my account. I have been unable to send friend requests, and although I initially believed this was a temporary restriction, it has persisted for over a year now. If this issue is not resolved soon, I may have to consider deactivating my account, as it is currently not serving its purpose for me. I would appreciate any assistance you can provide in relation to this matter. Thank you, Navin
Reported by GetHuman-neovin_ on пятница, 6 декабря 2019 г., 9:30
Hello, I am seeking assistance regarding utilizing the Recruiter feature on LinkedIn for business purposes, rather than as an individual. My goal is to compile a summary of job listings posted by Recruiter users in [redacted], along with the duration these positions remained unfilled. I've explored the 'Stats' section of Recruiter and attempted to adjust filters, but I have not been successful in locating the desired information. Thank you in advance for your help with this matter. Best regards, A
Reported by GetHuman4050586 on пятница, 6 декабря 2019 г., 10:07
I am frustrated and urgently need a response via email regarding my issue. I expected to receive an expiration notice for a promotional premium monthly subscription expiring on 3/12/19, seven days prior to the expiration date. However, I did not receive any notification or bill via email, and my account was automatically charged. This situation is unacceptable, and I need immediate contact, the latest bill sent by email, and assurance that this error will not occur again next month. Email: [redacted] -Oleg
Reported by GetHuman4050630 on пятница, 6 декабря 2019 г., 10:36
Dear Sir/Madam, I recently applied for a position I found on LinkedIn. The company, P&Z Petroleum located in Houston, Texas, offered me an interview. However, upon further investigation, I suspect that this company may be fraudulent as their salaries are unusually high and their office is not located where they claim. I tried contacting them at the provided phone number, but to no avail. I am concerned about the legitimacy of this organization and would appreciate any assistance in verifying their authenticity to prevent others from falling into a potential scam. Thank you for your help. Best regards, Islam
Reported by GetHuman-drislamt on пятница, 6 декабря 2019 г., 10:43
I was offered a one-month trial of the premium service until December 3rd, with an email to follow up on whether to continue or cancel. However, I did not receive any email and decided to cancel today due to the high cost. When trying to cancel, it indicated I would owe £[redacted].88. I need immediate assistance to resolve this issue. Thank you.
Reported by GetHuman4050847 on пятница, 6 декабря 2019 г., 11:49
After the last billing cycle, I got notifications that LinkedIn tried to auto-renew my premium membership but payment via PayPal was declined. Despite not intending to renew, I received a charge of $[redacted].00 today. Upon noticing the charge, I promptly visited LinkedIn and canceled the subscription. However, they mentioned no refunds are granted. I barely used the premium features for a few hours and do not require the service. I am seeking a refund for the mistaken charge as I do not wish to keep the premium subscription.
Reported by GetHuman-gsmarten on пятница, 6 декабря 2019 г., 12:09
I signed up for the free 1-month premium package while seeking a new staff member. I canceled it about a week ago after using what I needed. Today, I got an email from PayPal stating £[redacted].88 was withdrawn from my account. It seems my cancellation wasn't completed. Can you please ensure this is resolved correctly and the money refunded back to my account? Thank you, Emily B.
Reported by GetHuman-edb_ on пятница, 6 декабря 2019 г., 12:22
I have been struggling with the LinkedIn app for over three months now. The lack of access has been frustrating, and I have provided all the information requested but keep facing new obstacles. The communication has been unhelpful and evasive, which makes me question the professionalism and user experience standards of the company. I am disappointed with the whole experience. - Michael
Reported by GetHuman-crisisa on пятница, 6 декабря 2019 г., 12:37
Dear Sir/Madam, I made a payment for a premium LinkedIn account yesterday without realizing it was in Dollars, resulting in a higher amount of USD [redacted].88 that I cannot afford. This came as a shock to me as I saw my account balance significantly decrease. After speaking to the bank, I now understand that the payment was made using my card. I kindly request your assistance in processing a refund for this amount back to my account. The high rates for the premium account are beyond what I can manage financially, and I would prefer not to proceed with it. Sincerely, Aadil Sagheer
Reported by GetHuman-adilsagh on пятница, 6 декабря 2019 г., 13:00
I am confused about the sudden restriction on my account. I opened it just last week, and now when I tried to access it after a week, I found out that my account has been restricted. I believe LinkedIn is a valuable platform for everyone, and I am unsure why this issue is happening to me. I would appreciate any assistance in resolving this matter and reinstating my account.
Reported by GetHuman-ishunew on пятница, 6 декабря 2019 г., 13:55
Hello, I have a LinkedIn Recruiter subscription linked to my personal LinkedIn account through the monthly iTunes Apple Subscription. Currently, my recruiter account is not functioning and is showing a "payment update" status despite me already paying for another month's subscription. I reached out to Apple support, but they directed me to seek assistance from you. Your help with this issue would be greatly appreciated. Thank you.
Reported by GetHuman4051550 on пятница, 6 декабря 2019 г., 14:55
Hello, My name is Sudarshan Narayanan, and I can be found on LinkedIn at linkedin.com/in/sudarshan2994. You can reach me via email at [redacted] I recently availed of the free LinkedIn Premium trial for a month. Unfortunately, after the trial ended, $[redacted] was deducted from my account without any prior notification. I kindly request a refund of $[redacted], with $30 deducted for this month's service. Prompt attention to this matter would be highly appreciated as it is urgent. Thank you.
Reported by GetHuman4052037 on пятница, 6 декабря 2019 г., 16:13
Hello, I am an IBM employee and have received a notification regarding a LinkedIn connection request from a student named Rushi Babar. We suspect this might be a security concern and are seeking assistance in investigating this matter. Rushi Babar Bachelor in Computer Science from Bhonsala Military College, Nashik Kalyan Area, India · 70 connections Join to view invitation LinkedIn facilitates networking, professional advice, and job opportunities. Connect with your professional community today. Learn More Unsubscribe | Help You are receiving Invitation emails. LinkedIn will use your email address to make suggestions to our members in features like People You May Know. This email was sent to [redacted] © [redacted] LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2. LinkedIn is a registered business name of LinkedIn Ireland Unlimited Company. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn.
Reported by GetHuman-lalorr on пятница, 6 декабря 2019 г., 17:07
Hello, I'm Madison Henderson from Henderson Associates Architects. The president of our company is Jamie Henderson. We attempted to link our business account to his page with no success, resulting in creating a new account. Our issue now is trying to access the original account since the person who set it up no longer works here and didn't provide us with login details. We are unsure whether the account was created using personal, company, or the president's (Jamie Henderson) information. Any guidance on how to recover this page would be greatly appreciated.
Reported by GetHuman4053318 on пятница, 6 декабря 2019 г., 19:26
I am experiencing difficulty logging into my LinkedIn account. My login information is accurate, and I have a two-step authentication process. However, I recently got a new phone due to losing my old one. Despite loading the authenticator app from my cloud account, I am unable to generate a code to access LinkedIn. The message I receive prompts me to “Enter the code you see on your authenticator app,” but the app does not display any code for me to use. I require options or assistance as I cannot access LinkedIn to seek help directly.
Reported by GetHuman4053685 on пятница, 6 декабря 2019 г., 20:27

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