I have been charged £*** for a premium recruiter subscription which I didn’t know anyth...

GetHuman3406096's Refund a Charge issue with LinkedIn from August 2019

Help with my LinkedIn issue
The issue in GetHuman3406096's own words
I have been charged £*** for a premium recruiter subscription which I didn’t know anything about. I am not a recruiter and I have not used any of your service.*This is a mistake and a fraud and I have contacted PayPal who is dealing with this as well.*This is unlawful and fraudulent I have cancelled my subscription today which is the date of the end of my subscription and I wish to be given the money back TODAY

GetHuman3406096 did not yet indicate what LinkedIn should do to make this right.

How GetHuman3406096 fixed the problem
I am still waiting for the refund of £***.** to reach my bank account but at least LinkedIn has now refunded my PayPal account. It took me * days of many messages but someone helpful from LinkedIn entrerprise team replied and helped saying that they don’t want my money if I am not going to use the service. If you don’t cancel the day before the expiry of the subscription the system premium changes you straight away( in my case I subscribed to premium recruiter without even knowing it so be careful out there! which is the most expensive one and I am NOT A RECRUITER). I must have sent at least ** emails to LinkedIn which by the way doesn’t have a customer care telephone number so one can only communicate via email hoping that someone at some point will pick up your claim..very poor experience due to lack of transparency towards users, I was helped by an operator of the LinkedIn support service who kept closely in touch with me but I also had mentioned I was seeking legal advice and I was going to report to the Trading standards..I won’t go Close to a LinkedIn premium subscription again.
Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

LinkedIn

Refund a Charge issue
Reported by GetHuman3406096
Aug 11th, 2019 - 2 years ago
Fixed
GetHuman3406096 shared how to fix
Seen by 16 customers so far
Similar issue to 63959 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman3406096 started working on this issue
Aug 11th, 2019 12:53pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 11th, 2019 4:55pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 11th, 2019 4:57pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 12th, 2019 1:31pm
GetHuman3406096 shared this issue with followers on Twitter
Aug 12th, 2019 1:32pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 12th, 2019 1:49pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 12th, 2019 1:49pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 12th, 2019 1:50pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 12th, 2019 1:50pm
GetHuman3406096 indicated the issue is not fixed yet.
Aug 12th, 2019 1:50pm
GetHuman3406096 confirmed the issue is fixed. Hooray!
Aug 14th, 2019 2:02pm
GetHuman3406096 confirmed the issue is fixed. Hooray!
Aug 14th, 2019 5:16pm