Before contacting them, items GetHuman1965371 may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman1965371's own words
This is Chris shelton. My contact number is **********. I canceled my premium account * billing cycles ago and I am still getting billed $**.**. I want a refund of the last * billing cycles. You don’t make it easy to communicate. I canceled account and still got billed. I came back on and did not have a premium account and still got billed yesterday. I want to speak to some one so I can be assured that no further withdraws will happen.
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