Good day,**My name is Janet Nwiwagbo and I am a Linkedin user. On October **th ****, I...

GetHuman-janetnwa's customer service issue with LinkedIn from December 2018

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The issue in GetHuman-janetnwa's own words
Good day,**My name is Janet Nwiwagbo and I am a Linkedin user. On October **th ****, I subscribed to a premium account which was the first free month trial, and after that I realised that I had no need for it and did a cancellation between the **th and **th of November last month. I received a message saying that the cancellation was successful after I provided feedback on why I was cancelling of course. The message also stated that the premium feature were going to last for the remaining few days to complete the one month trial period and that I would go back to using the normal account.*After a few days, I noticed that the premium features were still on and I made several attempts to cancel it. I finally let it go as it was obvious that it was a mistake on your part.*I got debited today for the same premium account that I had successfully cancelled and I'd appreciate getting a refund.**The cancellation was done and was successful according to you, I shouldn't have to pay for a feature I clearly don't need and have cancelled. *Kindly treat the issue with urgency, I anticipate your co-operation.
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LinkedIn

Customer service issue
Reported by GetHuman-janetnwa
Dec 3rd, 2018 - 2 mons ago
I have an issue with LinkedIn too
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GetHuman-janetnwa started working on this issue
Dec 3rd, 2018 3:06pm