LinkedIn Customer Service Issues

I have never signed up for LinkedIn. However, someone has created an account using my name and a photo that is not me. They have contacted one of my relatives and shared a list of 'documents'. I am working with the RCMP to investigate what seems to be fraud and illegal activities. I would appreciate a prompt response.

I am encountering an issue when trying to create a LinkedIn account with my email address. Despite the system stating that my email is linked to an account, the password reset feature indicates no account is associated with it. This has been a recurring problem I first noticed a month ago. I find it frustrating that contacting support is challenging without an existing account. I hope to resolve this matter as I am keen to create an account. It is disappointing there is no direct email contact for LinkedIn customer support.

I am requesting that this company be prohibited from advertising on your platform. As an active LinkedIn user, I believe it is important to alert other users about their deceptive practices. They attempt to renew subscriptions without notice, offer low-quality leads, and lack customer service accessibility. Their employees listed on the site have no visible means of contact for customer assistance. Visit the website provided and browse the reviews to see the extent of their dishonest practices. This company has received overwhelmingly negative feedback on Trustpilot with only a mere 1% positive reviews. It's crucial to protect your users from falling victim to this scam. Please take necessary actions to prevent further harm.

Subject: Request for Assistance with Inappropriate LinkedIn Articles Dear LinkedIn Support Team, I am reaching out to request your help regarding a concerning matter with a former colleague, Amy Soricelli. Since my departure from Berkeley College in early September, she has been posting negative and retaliatory articles directed towards me on LinkedIn. Despite blocking her and removing her from my contacts, we share mutual connections who have informed me of these unprofessional articles. This behavior is unacceptable and has created a hostile environment for me professionally. I have already reported these articles, but I am still being informed about new posts by Ms. Soricelli. I kindly request that her permissions to post articles be restricted to prevent further harassment, slander, and retaliation against me. As a Vice President of an organization, such behavior on a professional platform like LinkedIn should not be tolerated. I appreciate your prompt attention to this matter. Please contact me at [redacted] if you require any further information. Best regards, Dori Rubin

My name is Kunlipe Akintunde. I received an email stating I was charged $[redacted] for a premium subscription on my LinkedIn account. I believe this may be related to a free trial, but I am not interested in the premium service. Please stop any debit transactions with my Polaris Bank in Nigeria. I did not authorize this transaction and would like a refund of the $[redacted] back to my Nigerian account. I am not interested in the subscription and do not have the funds for it. Please downgrade me to a basic account or close my account entirely. I suspect this may be a fraudulent transaction as I did not consent to any premium subscription services. Thank you for your understanding. - Kunlipe Akintunde

Hello, my name is Kunlipe Akintunde. I received an email stating that I have been charged $[redacted] for a Premium subscription on my LinkedIn account. I believe this may be a mistake as I only signed up for the free trial and have no interest in the Premium subscription. Please halt any transaction attempts with my Polaris Bank account in Nigeria. I want to distance myself from this Premium charge and request a refund of the $[redacted] to my Nigerian account. I did not approve this subscription nor have the available funds for it. Thank you for your understanding. Please revert my account to Basic or close it entirely. I suspect unauthorized activity. I did not give my consent for any Premium subscription. Kunlipe Akintunde

My name is KUNLIPE AKINTUNDE. I received an email about a $[redacted] charge for a PREMIUM subscription on my LinkedIn account, which I did not sign up for. I believe this may be from a free trial I do not want to continue. Please halt any deductions from my POLARIS bank account in Nigeria. I want to cancel this premium service and request a refund of $[redacted] back to my Nigerian account. I have no interest in this subscription and lack the funds for it. Please switch me back to BASIC or delete my account entirely. This seems to be unauthorized and possibly a fraudulent transaction. I, MR KUNLIPE AKINTUNDE, did not authorize any premium subscription. Thank you.

I am attempting to create a company page on 'Work'. When I select 'Create Company Page', I reach a page named 'Let's set up your Company Page'. I encounter a dilemma as it alerts me that the company name 'Sharp Realty' has been used and asks me to ensure I am not duplicating it. I proceed to the next query. When asked for a URL, I face challenges. Even though 'sharp-realty' is taken, all my alternative suggestions prompt a 'unknown error' in red, prohibiting me from proceeding. I wish to have 'sharp-realty-nz' as my URL.

I am trying to add the email address [redacted] to my account, but it seems to be already associated with another account that I am not aware of. When I tried to log in with [redacted], LinkedIn informed me that the email is not registered with them. I believe my personal email should either allow me to reset the account associated with it or let me create a new account. However, I am sure that [redacted] is registered with LinkedIn as I initially used it to sign up. I would like to have access to use [redacted] as either a primary or secondary email. I hope I have clearly explained the issue, but please let me know if further clarification is needed.

I was recently charged £49.99 for a LinkedIn Premium account that I only used once during a trial period. I did not receive any email notification about being moved to a paid account, and I do not need this service. I have cancelled my account, but I am seeking a refund since I have not used the service. Additionally, LinkedIn keeps asking me to re-confirm my email address, which I have done multiple times. I hope to resolve this issue promptly as £49.99 is a significant amount for a service I have no intention of using again.

I recently signed up for a premium subscription trial to explore its features, primarily the ability to see who viewed my profile. My trial period was stated to end on November 30, [redacted], according to the email. Today is November 30th, and I was charged for a full year's subscription early in the morning (EST) via PayPal. This early charge seems unfair considering the inclusive nature of the trial end date mentioned in the email. It's like being asked to pay rent a day before it's due. I already juggle work, rent, bills, and student loans, so committing to a whole year subscription right now is not feasible for me. I have promptly canceled my premium subscription, but I kindly request a refund for the unjust early charge, as I haven't utilized any premium services today and don't plan to do so.

Your company seems to have automatically renewed my membership without clear notification, leading to unauthorized charges on my account on November 29, [redacted], totaling $53.99. Please issue a refund for this amount.

My account has been compromised, and I can still log in. However, I am hesitant to make any changes as the hacker might be alerted. I am seeking assistance to regain control of my account. I suspect the breach happened when I accepted an invitation from a friend whose account might have been hacked and used to send connection requests to others. Though I fear the account may be unrecoverable, I would like to try to restore it. I have the new email address linked to the account, the original account details, and screenshots taken after the breach.

I initially opted for a premium account on LinkedIn to track profile views, but I continue to receive the same notification stating "job recruiter viewed your profile." I have screenshots available for verification purposes if needed. Additionally, while searching for jobs, I noticed that LinkedIn displays outdated job listings, some as old as a month, despite setting the search criteria to "within the past 24 hours." As a data scientist, I find the search algorithms inefficient and frustrating. The functionality of the "Easy apply" feature also seems questionable, as many of the jobs I applied for using this method were not even listed on the respective company's website. I have paid for a premium account for several months, yet it has not been beneficial. Other job platforms have proven more effective. I would like to request a full refund due to the unsatisfactory service of the premium account on LinkedIn.

Hello, I am Sachin Velankar. About a month ago, I signed up for the Sales Navigator Free Trial. Today, I realized my trial expired without any notification, and I was mistakenly charged INr [redacted]/- for the annual subscription. The charge was made by LinkedIn Singapore Pte. Ltd., with Invoice no 9917SGP29002OSR. My Receipt No is [redacted]75 and the Invoice No is [redacted]. I only discovered this when I received a notification of the transaction on my mobile. I kindly request an immediate refund as I do not wish to continue using the product. I appreciate your prompt assistance in reversing the charge. For further communication, please reach me at 98[redacted]4. Thank you, Sachin Velankar

Team, I have been a Premium member for the past three years. Two months ago, I decided to suspend my service due to my father's passing, causing financial strain. After stopping the service, I received an email from LinkedIn offering a one-month free trial of Premium, which I unintentionally selected "recruiter" instead of my usual preference. Unfortunately, I missed the reminder email about the trial ending, and now I am being charged over $[redacted] for a service I did not want or authorize. This situation is unfair and disappointing, especially given my loyalty to the Premium membership over the years. During this difficult time, the unauthorized charge is a significant burden. I kindly request one of the following resolutions: 1) Refund the money and cancel my Premium subscription (preferred). 2) Change my Premium type to job seeker, refund the yearly amount charged, and revert to monthly billing as before. I urge your prompt attention to this matter, considering my challenging emotional and financial circumstances. I am willing to provide any necessary documentation, such as my father's death certificate. Expecting customers to respond to emails during such times is unjust. I look forward to a swift response. Thank you, Reem K.

I signed up for the free trial on LinkedIn but unknowingly ended up with a business subscription that costs $90.82 per month. I do not have a business and did not intend on this subscription. I enjoy using the app, but I am now hesitant due to the unwanted subscription. I unsubscribed yesterday. Can you confirm this and ensure I am not charged again? I never provided my credit card information, which raises concerns about the charges. Please cancel any subscriptions and refund the $90.82 as I have no use for this service. Thank you. Regards.

Subject: Issues with LinkedIn Premium Subscription Email: [redacted] Issue Type: Premium Services Platform: LinkedIn (Website) Question: I recently signed up for the Premium subscription with a One-Month Free Trial. I did not receive any notification about the trial's expiration, and my card was charged on Dec 2, [redacted]. I only realized this today when checking my bank statement, not from any communication from LinkedIn as per your policy. Also, I received an email in my spam folder stating my account was suspended, indicating no charges should occur if it's suspended. I promptly cancelled the subscription upon learning about the charge and haven't used any services. I kindly request a refund.

Subject: Concern About Emails from LinkedIn Dear Sir, I hope this message finds you well. I am Muhammad Asif Aslam from Pakistan. I am reaching out to address some emails I received from individuals claiming to be from LinkedIn. I was instructed to contact Mr. Eric Brassily by someone named "LinkedIn Customer Center." Mr. Brassily informed me that I had won $2.5 million in a LinkedIn lottery and requested personal information. However, upon further correspondence, I was provided with courier service details, instructing me to pay a $[redacted] fee to collect my winnings. I am unsure if this is a legitimate practice or part of a LinkedIn lucky draw policy. I appreciate your assistance in clarifying this matter. Thank you.

Hi Team, I hope you are well. I have been using Sales Navigator for the past few months and I added more accounts for the same service. I set up the payment to be deducted monthly, but on November 30th, [redacted], the charges were deducted annually for one account. Unfortunately, I do not know which account was charged. Here are the payment details: Card Number ending: [redacted] Transaction ID: [redacted]80 Amount: Rs 55,[redacted].00 I would appreciate it if you could identify the LinkedIn account that renewed their Sales Navigator and processed this payment without my authorization. I no longer work with all the Sales Navigator account holders. I look forward to hearing back from you promptly so I can take the necessary steps. Thank you, Ameet B. Mob: 91-[redacted] Skype: ameet.bhinganiya