I've been charged for LinkedIn Premium (for ** months) without receiving any reminder e...

GetHuman-arzbhati's customer service issue with LinkedIn from August 2018

Help with my LinkedIn issue
The issue in GetHuman-arzbhati's own words
I've been charged for LinkedIn Premium (for ** months) without receiving any reminder e-mail about the trial expiring. As much as I'd like to keep Premium - It didn't actually add up to the experience and provide much benefit to me and I was planning on canceling it before hand given I had received the reminder e-mail to which I was under the impression I would - The trial page clearly stated "Don't worry, we'll send you a refund before trial period ends" or similar.**I have checked all my accounts which were ever listed on LinkedIn (Including spam folders).**The amount is relatively large and I cannot afford to spend it on this - Could I please request you for a refund for the same? I'm not sure how exactly to find the Order ID as I used an International Debit card and I see no relevant information on the statement or even netbanking itself. The ID I put in the "Order ID(s)" field is the related Cheque * Ref. No listed on my netbanking*statement.**Thanks.

GetHuman-arzbhati did not yet indicate what LinkedIn should do to make this right.

How GetHuman-arzbhati fixed the problem
Just send them a mail with all details. Refund was processed within * hours of sending the mail which is pretty great.
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LinkedIn

Customer service issue
Reported by GetHuman-arzbhati
Aug 24th, 2018 - 3 years ago
Fixed
GetHuman-arzbhati shared how to fix
Seen by 12 customers so far
Similar issue to 10606 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman-arzbhati started working on this issue
Aug 24th, 2018 8:18am
GetHuman-arzbhati confirmed the issue is fixed. Hooray!
Aug 26th, 2018 2:28am

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