I ordered an idea center on cyber Monday because it was $** off. However when it rang o...

GetHuman-leitafre's customer service issue with Lenovo from December 2018

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The issue in GetHuman-leitafre's own words
I ordered an idea center on cyber Monday because it was $** off. However when it rang out it did not take the $** off. I called customer service and waited for over **minutes and finally got a person. They said they could not confirm what the deal was on cyber Monday but agreed to take off **% that would be refunded to my card used to make the purchase. She said it would kit credit until the item shipped and I would receive an email showing the credit. At this point the item has shipped and there is no credit posted. I am extremely frustrated and will not be doing any further business with your company if you cannot correct this immediately. I have spent too much time on the phone trying to handle this. My next phone call will be for my return if nothing gets done. Order number **********
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Lenovo

Customer service issue
Reported by GetHuman-leitafre
Dec 3rd, 2018 - 2 mons ago
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GetHuman-leitafre started working on this issue
Dec 3rd, 2018 7:16pm