I placed my order last jan.*, they gave me my tracking * and i was tracking it online f...

GetHuman-jenzazho's customer service issue with Lazada from January 2019

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The issue in GetHuman-jenzazho's own words
I placed my order last jan.*, they gave me my tracking * and i was tracking it online from time to time..but today i saw my delivery status..it says that delivery attempt failed and that they are going to return the parcel to the origin..and its already inbounded to logistic facility..how did it happen? i mean i didnt get any msgs.like tx or call or an update from the courier or delivery man thay they are going to deliver it today..usually they sent me msg but now i dont know what happened. I even contacted the seller and ask them to track my order but same status they sent me..that the parcel will be delivered back to them..so.my concern is i was waiting for that item because i need it..and they just going to return it? i hope u can find a way to solve this pls. thanks
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Customer service issue
Reported by GetHuman-jenzazho
Jan 15th, 2019 - a mon ago
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GetHuman-jenzazho started working on this issue
Jan 15th 11:03am