Good day, pls Help Me about my order placed on November **, I ordered one nutella and i...

GetHuman-lenovote's customer service issue with Lazada from December 2018

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The issue in GetHuman-lenovote's own words
Good day, pls Help Me about my order placed on November **, I ordered one nutella and it's says that I get my order on ll*** to *****. But until today still no order coming. It's says two weeks already that item already shipped but I still not received the item. What happened to my order it's already December l, but still no coming and no email coming of what happened to my order. Order * ***************.
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Lazada

Customer service issue
Reported by GetHuman-lenovote
Dec 1st, 2018 - 6 mons ago
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GetHuman-lenovote started working on this issue
Dec 1st, 2018 6:35am
GetHuman-lenovote indicated the issue is not fixed yet.
Dec 1st, 2018 6:37am