I cannot access to the lastpass account with my email.**My supervisor sent me an invita...

GetHuman-honkiec's Account Access issue with LastPass from April 2020

Help with my LastPass issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-honkiec's own words
I cannot access to the lastpass account with my email.**My supervisor sent me an invitation link to access to the lastpass. When I press the "Activate Your LastPass Account" link, it keeps going to an error page.**I have never received an indication on my master password and I cannot access to the lastpass. I have tried to reset the password which send me hints. But it didn't helps to find my password. I donlt know what I can do with the Lastpass now.**I would be happy if a video consultation can be arranged to tell me how I can activate my account.

GetHuman-honkiec did not yet indicate what LastPass should do to make this right.

How GetHuman-honkiec fixed the problem
I delete the original account and register a new account before my supervisor send me another invitation.
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Account Access issue
Reported by GetHuman-honkiec
Apr 16th, 2020 - 6 months ago
GetHuman-honkiec shared how to fix
Seen by 7 customers so far
Similar issue to 982 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman-honkiec started working on this issue
Apr 16th 6:31am
GetHuman-honkiec shared this issue with others over email
Apr 16th 6:34am
GetHuman-honkiec indicated the issue is not fixed yet.
Apr 21st 6:39am
GetHuman-honkiec confirmed the issue is fixed. Hooray!
Apr 23rd 1:39am

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