I cannot access help of any type from within my LastPass Family account. I use LastPass...

GetHuman-mhpollak's customer service issue with LastPass from April 2020

Help with my LastPass issue
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The issue in GetHuman-mhpollak's own words
I cannot access help of any type from within my LastPass Family account. I use LastPass on my Windows ** desktop computer and access LastPass on Firefox **.*. All of my attempts to access help via my Vault take me to a page that tells me to "Type your question here, or browse topics below to view answers or reach a support agent." But there is no place to type a question, no topics below, and no indication of how to reach a support agent. If I click on Browse all products, I am sent to a page on which I can select LastPass and be sent back to the dead end page. Please tell me how to get help from within my LastPass vault.

GetHuman-mhpollak did not yet indicate what LastPass should do to make this right.

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LastPass

Customer service issue
Reported by GetHuman-mhpollak
Apr 13th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 972 others
0 customers following this

Timeline

GetHuman-mhpollak started working on this issue
Apr 13th 3:41pm
GetHuman-mhpollak indicated the issue is not fixed yet.
Apr 14th 1:47pm

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