GetHuman1034907's customer service issue with L'Oreal from August 2018
Help with my L'Oreal issue
The issue in GetHuman1034907's own words
Use the moisturizer I love. ... I purchased Age Perfection Hydra Nutrition day*night creme. I've been using it for awhile. Today when I scooped some out, there was a piece of glass in jar towards bottom of jar. The jar is about half gone. I love the product, can't return it ,no reciept. Is there anyway I could be compensated? Thank You. Joan Schrader
Towards bottom of jar was a chunk of glass. Jar not cracked or broke at all
I would like at least a new jar sent. I have no reciept, cannot be returned.
I always use loreal everything, never had a problem until this happened.
No, nothing I can do, I won't use the rest, don't want glass shavings in my skin.
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