L'Oreal Customer Service

Contact L'Oreal & solve common issues

Use L'Oreal's Phone Number

L'Oreal's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about L'Oreal. Below you will also find the phone and non-phone-based contact information we've gathered.

L'Oreal: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for L'Oreal.
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Click below to show 2 more questions, answers, and complete guides to common L'Oreal customer support problems.

Contacting L'Oreal customer support

Below you can compare and contrast the 3 ways to contact L'Oreal by looking at which ones are the fastest and which ones other customers recommend the most for solving L'Oreal customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact L'Oreal across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-631-7358
Customer Service
3 mins22
800-322-2036
Makeup & Skin Care & Hair Care
10 mins26
Online Help at lorealparisusa.com
Customer Service
< 27 hrs11

Recent reasons customers contacted L'Oreal:

I bought a natural instincts hair colour medium cool blonde (linen) *A it turned my hai...
Hello I bought L'Oreal voluminous original mascara it must have been older in the store...
The only issue I have is that I have started using the midnight cell renewal serum alon...
I'm asking about L'Oreal Magic Root Cover Up. I have just completed patch tests and ha...
this is just over all a bad mascara
Please help me, it would be appreciated. I use to wear your cosmetic foundation in the...
I bought the loreal Paris hair color. Casting creme gloss conditioning color no amonia...
I ordered your trendy shoebox stacks in Feb. **** and have yet to receive them. My orde...
You used to sell a lipstick called Sunset Red. Do you have a similar color?
Hello lorel,. *My name is Christine I have used your sloans plum lipstick since forever...
Please confirm order didn’t get
I am disturbed by a commercial pushing the transgender culture in our faces. Since you...
For many years have happily purchased and used all L'Oreal products for my beauty as we...
I bought the infallible pro-last eyeliner ten days ago. I love the way it goes on and...
I purchased L'Oreal Voluminous False Fiber Lash Mascara. I got it because the package...

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Does GetHuman work with L'Oreal?

GetHuman does not work with L'Oreal's customer support operations, directly or in any other way. GetHuman has no partnership or relation to L'Oreal at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check L'Oreal's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting L'Oreal at a Glance

L'Oreal has no chat option
L'Oreal has no customer email
L'Oreal has 1 help forum
L'Oreal has no twitter handle
L'Oreal has no facebook page
Contact information overview

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