So I was at your store in San Diego California at ** a.m. on November **th and the secu...

GetHuman1615481's customer service issue with Kroger from November 2018

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The issue in GetHuman1615481's own words
So I was at your store in San Diego California at ** a.m. on November **th and the security officer that was there I'm provoking me decided to follow me around profile me as a criminal when I was doing absolutely nothing wrong she gave me dirty looks and made me feel very uncomfortable while in the store my husband caught her constantly staring me down and following me up and down Isles treating me like I was stealing which I was not in fact I had not even touched anything on any of the shelves I feel profile I feel disrespected and after this experience I do not think I will be shopping at another Ralphs again when I go to the grocery store no matter how late I don't expect to be treated rudely disrespectfully or like I'm doing something wrong on top of all this before we even entered the store we were dropping A co-rider at the front door and we were told we needed to move along and get out from in front of the door there's a pedestrian drop off there so why is it that we had to move along when we were actually letting out a customer? The dirty looks I got from her made me feel like she had a problem with me because of the way I looked whether it was the way I was dressed or my skin color how Every Witch Way I feel like she profiled me from the moment she saw me and I don't appreciate it I will be informing everybody I know of my experience and the uncomfortableness I felt here and I hope that future customers do not go through the same humiliation or embarrassment of being profiled and followed and treated like a criminal for just entering a store
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Kroger

Customer service issue
Reported by GetHuman1615481
Nov 24th, 2018 - 10 mons ago
I have an issue with Kroger too
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Seen by 7 customers so far
Similar issue to 119 others
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GetHuman1615481 started working on this issue
Nov 24th, 2018 8:46am
GetHuman1615481 indicated the issue is not fixed yet.
Nov 26th, 2018 7:26pm