I have been drinking koolaid for ** years and never had an issue until now. I bought so...

GetHuman2614673's customer service issue with Kraft Foods from March 2019

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The issue in GetHuman2614673's own words
I was trying to make a pitcher of koolaide for my family ... I have been drinking koolaid for ** years and never had an issue until now. I bought some koolaid packets and went to make one today and its never been opened and has no holes but yet there is nothing in it i would like a refund.
This was frustrating because it was our last package of koolaide
They could make this right by sending me a refund or replacing the koolaid
I have been a customer for as long as i can remember since i was a child and never expected to get one that was just an empty package
No im still waiting for someone to contact me if i don't hear anything then im gonna call them....cause on here it says my problem was fixed but i don't see how lol if i have not spoke with anyone
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Kraft Foods

Koolaid
Customer service issue
Reported by GetHuman2614673
Mar 28th, 2019 - 4 years ago
Fixed
Seen by 33 customers so far
Similar issue to 317 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman2614673 started working on this issue
Mar 28th, 2019 5:05am
GetHuman2614673 indicated the issue is not fixed yet.
Mar 28th, 2019 5:15am

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