I ordered some. Items online ...* separate orders. I had not done the pick up at store...

GetHuman-vanharts's customer service issue with Kohls.com from December 2020

Help with my Kohls.com issue
First: share to improve GetHuman-vanharts's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vanharts may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-vanharts's own words
I ordered some. Items online ...* separate orders. I had not done the pick up at store prior to this. When I was notified to pick up...both orders were missing * item. I was notified those would arrive on *****. I ordered these as gifts for needy kids from our church angel tree. I have purchased from another store as deadline was getting to close. I would like to cancel those * items. However I deleted my order email numbers. My name is Judy Hart ***** Stanton st. Zeeland mi. *****

GetHuman-vanharts did not yet indicate what Kohls.com should do to make this right.

I have an issue with Kohls.com too
How GetHuman-vanharts fixed the problem

We are waiting for GetHuman-vanharts to fix the problem and share the solution with the rest of us customers.

Please help with my Kohls.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
ON Dec.** I put in a order ***********. I ordered * Items. * was store pick up a...I ordered order pick up. ONE ITEM that’s available in store is being shipped...I ordered a toy online for in store pick up at the Burnsville MN store. I never r...On **** I placed an order on the Kohls app and one item had to be picked up in st...I placed an order with some things to be picked up at the store and some things d...I ordered items online to be sent to my house address and one item is saying pick...My wife just ordered items on line to pick up in store. she did not register a st...kohls.com did not retain the store pickup selection for all items. So items I add...
FIX: To resolve this issue, I had to call the wrong "Ship to Store" store and canc...I had one of the items ordered online not match what was delivered. Order...
FIX: finally got thru to Kohl's on customer service line. exceeded my expectationsPlaced an order on line to pick up in store. Sent someone to pick up. Line LONG w...
Do you have a customer issue as well?
We can help you get Kohls.com's attention and get better help faster. Tap below to get started.
Having Kohls.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kohls.com

Customer service issue
Reported by GetHuman-vanharts
Dec 3rd, 2020 - 3 months ago
I have an issue with Kohls.com too
Not resolved
Seen by 1 customer so far
Similar issue to 1503 others
0 customers following this

Timeline

GetHuman-vanharts started working on this issue
Dec 3rd, 2020 5:02pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians