Bought slacks yesterday and received **.** Kohl's cash. I typically don't shop at Kohl...
GetHuman-wmstalke's customer service issue with Kohl's from July 2018
13 views | 42 similar | 0 following
Help with my Kohl's issue
GetHuman-wmstalke's next move: talk to Kohl's when they open.
Kohl's's call center is closed now. We will send GetHuman-wmstalke a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-wmstalke's own words
Bought slacks yesterday and received **.** Kohl's cash. I typically don't shop at Kohl's so I did not know how it worked and asked. I was told it was like a **.** gift card to use on another day. Excellent!. I took my son back today and he picked out * items for **.**. We were told we could not use the cash for the items chosen. My son, melted as I told him we would not be able to purchase the items he picked out. He was not pitching a fit. He just was really sad and began silently sobbing and said, O.K. dad, I love you. It's not your fault. *I feel the rewards program is too complicated. (Buy this, get that, use a coupon, scratch off card at register, kohl's cash - but not really????) Back to Amazon for me. I was trying to shop local. **p.s. Store staff, what few there were, were polite and helpful.
GetHuman-wmstalke did not yet indicate what Kohl's should do to make this right.
I have an issue with Kohl's too
How GetHuman-wmstalke fixed the problem
We are waiting for GetHuman-wmstalke to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Kohl's customer problems.