I placed an online order with kmart on Sunday ****, with in minutes I realized the addr...

GetHuman-virgoinr's customer service issue with Kmart from August 2018

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The issue in GetHuman-virgoinr's own words
I placed an online order with kmart on Sunday ****, with in minutes I realized the address Kmart had on file for me was outdated. I called customer service to correct this. I was told not only would they not correct the address, they would not cancel the order. The only option they provided was to contact UPS to change the delivery address. This was a lie. I called UPS, they said KMart doesn't allow them to correct addresses. **This is ridiculous now i have to wait for a delivery to be rejected at an incorrect address and drive ** miles to pick up from UPS hub.
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Kmart

Customer service issue
Reported by GetHuman-virgoinr
Aug 22nd, 2018 - 4 mons ago
I have an issue with Kmart too
Fixed
Seen by 22 customers so far
Similar issue to 317 others
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Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-virgoinr started working on this issue
Aug 22nd 3:43pm
GetHuman-virgoinr indicated the issue is not fixed yet.
Aug 23rd 7:50pm