Refund on a canceled flight that was supposed to be refunded months ago. I was told to...

GetHuman-simchajm's customer service issue with Kiwi.com from January 2021

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Before contacting them, items GetHuman-simchajm may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-simchajm's own words
Refund on a canceled flight that was supposed to be refunded months ago. I was told to wait three months and it has been now a total of * months. How can I get more information on what is happening with my request. How can I talk to someone?

GetHuman-simchajm did not yet indicate what Kiwi.com should do to make this right.

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Kiwi.com

Customer service issue
Reported by GetHuman-simchajm
Jan 24th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4515 others
0 customers following this

Timeline

GetHuman-simchajm started working on this issue
Jan 24th 1:36pm
GetHuman-simchajm indicated the issue is not fixed yet.
Jan 25th 7:14pm

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