I had a flight booked for April the **th **** to Canada. Because of Covid-**, Canada cl...

GetHuman5389344's Refund a Charge issue with Kiwi.com from October 2020

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman5389344's own words
I had a flight booked for April the **th **** to Canada. Because of Covid-**, Canada closed the borders so I did not have the right to take the flight.*I cancelled the flight wit Kiwi and asked them to contact the carrier, Air Canada, for me. (I paid **€ for that extra service).**Air Canada clearly stated on their website that people in my case who cancelled their flights because the borders have been closed would get a voucher.**It's been * months and Kiwi does not tell me anything. Each time, I send them a message they reply some "Oh sorry, you gotta wait around * months".

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Kiwi.com

Refund a Charge issue
Reported by GetHuman5389344
Oct 21st, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4075 others
0 customers following this

Timeline

GetHuman5389344 started working on this issue
Oct 21st, 2020 1:45pm

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