Hi, *my girlfriend and i booked two round trip tickets from honkong to chiang mai on M...

GetHuman-kellily's Refund a Charge issue with Kiwi.com from April 2020

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-kellily's own words
Hi, *my girlfriend and i booked two round trip tickets from honkong to chiang mai on May *th two days ago. Booking number is *********.*The flights eventually got canceled due to covid **. We would like to ask for a full refund and call the carrier hongkong airline. But the carrier said they can't help us if we don't provide the ticket number. The ticket numbers start with ***, which is not our booking number.**Please let us know how to get the ticket number. Thx a lot.

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Kiwi.com

Refund a Charge issue
Reported by GetHuman-kellily
Apr 30th, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5495 others
0 customers following this

Timeline

GetHuman-kellily started working on this issue
Apr 30th, 2020 8:34am
GetHuman-kellily indicated the issue is not fixed yet.
May 6th, 2020 9:22am

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