I need to get my nephews details on his ticket corrected in case it interferes with his...

GetHuman-doranumi's Special Request issue with Kiwi.com from March 2020

Help with my Kiwi.com issue
The issue in GetHuman-doranumi's own words
I need to get my nephews details on his ticket corrected in case it interferes with his return home from Manila to New Zealand. I have sat on the phone today for *.* hours disconnected * times and each time being told I have *.**hour wait time, and then getting right down to **mins wait time (for *hrs) then the line just disconnects. PLEASE HELP - and correct my nephews date of birth on his ticket home.

GetHuman-doranumi did not yet indicate what Kiwi.com should do to make this right.

How GetHuman-doranumi fixed the problem
Thankyou very much - finally got through after * hours non Stop ringing but CSR Pawal came through and brother and his family are checked in and waiting to get on flight
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Special Request issue
Reported by GetHuman-doranumi
Mar 18th, 2020 - 7 months ago
GetHuman-doranumi shared how to fix
Seen by 4 customers so far
Similar issue to 4469 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth


GetHuman-doranumi started working on this issue
Mar 18th 4:21am
GetHuman-doranumi confirmed the issue is fixed. Hooray!
Mar 19th 5:20am

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