Hello, I booked my flight with kiwi.com a month ago as usual ** hours before I tried to...

GetHuman2595262's customer service issue with Kiwi.com from March 2019

3 views
 | 
10541 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman2595262's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2595262's next move: try the Kiwi.com help center again.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595262 will want to follow the link below to head to their help center. We will check on GetHuman2595262 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2595262 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman2595262's own words
Hello, I booked my flight with kiwi.com a month ago as usual ** hours before I tried to insert my passport details but the app and also the website told me that my booking reference wasn’t correct so I decided to wait ** hours before to tried again but then I receive an email where says that I was out of time to do my check-in online and that I should do the check-in once in the airport with a highly risk to pay an extra fee from the company (Ryanair).*Now because I tried to do my check-in online with the right time (** hours early ) I would like to complete my check-in online NOW. Can u please help me ? Thank you.**Reference number : *** *** *****Passengers*Simone Fam* *Francesca Sapuppo **Telephone number ************
GetHuman2595262 did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman2595262 fixed the problem
We are waiting for GetHuman2595262 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2595262 fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman2595262
Mar 26th, 2019 - a mon ago
I have an issue with Kiwi.com too
Not resolved
Seen by 3 customers so far
Similar issue to 10541 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2595262 started working on this issue
Mar 26th 10:04am