Please could you give me a uk phone number to talk with a customer service person at K...

GetHuman1530130's customer service issue with Kiwi.com from November 2018

4 views | 4934 similar | 0 following
Help with my Kiwi.com issue
First: share to improve GetHuman1530130's odds
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GetHuman1530130's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1530130 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1530130 can let us know if they help or not.
Before contacting them, items GetHuman1530130 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1530130's own words
Please could you give me a uk phone number to talk with a customer service person at Kiwi. We had to cancel out flights to Jordan due to a medical emergency. We had insurance through Kiwi. I made the claim for a refund though the appropriate channels and sent the appropriate evidence. This was acknowledged by email on the **th of September. The email said it could take up to ** days. It is now the *th of November. I have so far not received a refund. I did received a refund for * ticket of the * bought only , but assumed this refund related to an earlier request to cancel this one single ticket from the party booking. Our booking number was *******. I can not find a phone number on your website.

GetHuman1530130 did not yet indicate what Kiwi.com should do to make this right.

How GetHuman1530130 fixed the problem

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Kiwi.com

Customer service issue
Reported by GetHuman1530130
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4934 others
0 customers following this

Timeline

GetHuman1530130 started working on this issue
Nov 9th, 2018 3:57pm

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