i booked the flight from LIS to MXP, departure on *:**pm Tue * Sep. (landing *:**am Wed...

GetHuman-ymkim's customer service issue with Kiwi.com from August 2018

Help with my Kiwi.com issue
The issue in GetHuman-ymkim's own words
i booked the flight from LIS to MXP, departure on *:**pm Tue * Sep. (landing *:**am Wed * Sep). Few hours later, i got confirmed email from kiwi and i also got e-ticket. However another few hours later, i got email like "we have not been able to process your booking and the charge has been refunded" BUT! when i logged in your website and checked my booking ticket, it says "confirmed" SO is my ticket available or not??? plz reply quickly so i can do something.
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Kiwi.com

Customer service issue
Reported by GetHuman-ymkim
Aug 27th, 2018 - 4 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 3 customers so far
Similar issue to 2388 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-ymkim started working on this issue
Aug 27th 3:58pm
GetHuman-ymkim indicated the issue is not fixed yet.
Aug 27th 9:07pm