When i was booking a flight, my credit card got declined, so I called my bank to procee...

GetHuman1039726's customer service issue with Kiwi.com from August 2018

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The issue in GetHuman1039726's own words
When i was booking a flight, my credit card got declined, so I called my bank to proceed with the purchase, I sent an email to Kiwi.com with the email from my bank where it stated that i had made the payment, because their website didn't give me any informtation about the flight.**The flight is on September *st, so i really need a response from them as quick as posible, it's been four days since i sent an email to them requesting for more information or to get the ticket to me, and i still haven't heard from them yet. I would like to have someone update in the situation as soon as posible.
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Customer service issue
Reported by GetHuman1039726
Aug 26th, 2018 - 4 mons ago
I have an issue with Kiwi.com too
Not resolved
Seen by 2 customers so far
Similar issue to 2344 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman1039726 started working on this issue
Aug 26th 10:59pm