Hi My name is verilane *I have a booking number******* and I have got an issue .*My pas...

GetHuman-verilane's customer service issue with Kiwi.com from August 2018

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-verilane's own words
Hi My name is verilane *I have a booking number******* and I have got an issue .*My passport and my family passport didn’t arrive from the home office,because of this reason we can’t travel and I would like to like you kindly to give me a refund or rebook our tickets as it is a circumstance that we couldn’t avoid.*I hope you consider our request.*I have got a letter from my lawyers if you would to request me any proof.*Thanks*verilane Rodrigues
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Customer service issue
Reported by GetHuman-verilane
Aug 24th, 2018 - 4 mons ago
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Aug 24th 3:22pm