Hi My name is verilane *I have a booking number******* and I have got an issue .*My pas...
GetHuman-verilane's customer service issue with Kiwi.com from August 2018
Help with my Kiwi.com issue
First: share to improve GetHuman-verilane's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-verilane's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-verilane will want to follow the link below to head to their help center. We will check on GetHuman-verilane later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-verilane may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-verilane's own words
Hi My name is verilane *I have a booking number******* and I have got an issue .*My passport and my family passport didn’t arrive from the home office,because of this reason we can’t travel and I would like to like you kindly to give me a refund or rebook our tickets as it is a circumstance that we couldn’t avoid.*I hope you consider our request.*I have got a letter from my lawyers if you would to request me any proof.*Thanks*verilane Rodrigues
GetHuman-verilane did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-verilane fixed the problem
We are waiting for GetHuman-verilane to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.