We have made a booking through kiwi.com for * passengers and the reservation hasn't bee...

GetHuman-iyatturk's customer service issue with Kiwi.com from August 2018

Help with my Kiwi.com issue
The issue in GetHuman-iyatturk's own words
We have made a booking through kiwi.com for * passengers and the reservation hasn't been proccessed yet. Although the passengers went to the airport and the flight was gone. The reservation number is: ******* From ISTANBUL (SAW) to ATHENS (ATH) at **:** **AUG**** through PEGASUS AIRLINES. The flight is gone. It shouldn't take ages to proccess a booking information. The required amount was taken from the bank account. Please do the needful and refund the amount.
GetHuman-iyatturk did not yet indicate what Kiwi.com should do to make this right.
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How GetHuman-iyatturk fixed the problem
I have withdraw my request and clicked on “the issue is solved”. That’s how it was solved.
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Kiwi.com

Customer service issue
Reported by GetHuman-iyatturk
Aug 10th, 2018 - a yr ago
I have an issue with Kiwi.com too
Fixed
GetHuman-iyatturk shared how to fix
Seen by 13 customers so far
Similar issue to 1745 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-iyatturk started working on this issue
Aug 10th, 2018 3:47am
GetHuman-iyatturk indicated the issue is not fixed yet.
Aug 10th, 2018 3:16pm
GetHuman-iyatturk confirmed the issue is fixed. Hooray!
Aug 11th, 2018 7:10am