I am waiting alomost *** days for a reaction on my refund appliaction. I tried to call...

GetHuman-wvanemo's customer service issue with Kiwi.com from July 2018

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The issue in GetHuman-wvanemo's own words
I am waiting alomost *** days for a reaction on my refund appliaction. I tried to call many times but the waiting times are crazy. So I reacted trought the mail again last week but still no reaction. So I waited **min to call today and now they say that since I made a new application with the second mail I will have to wait again ** days!!!!!!!!!!!!!!!!!!!!! Crazy, kiwi.com does not react and Ihave to wait???? Booking number:********
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Kiwi.com

Customer service issue
Reported by GetHuman-wvanemo
Jul 2nd, 2018 - a yr ago
I have an issue with Kiwi.com too
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Seen by 3 customers so far
Similar issue to 594 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-wvanemo started working on this issue
Jul 2nd, 2018 8:01am
GetHuman-wvanemo indicated the issue is not fixed yet.
Jul 2nd, 2018 9:05am
GetHuman-wvanemo confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 9:39am