I have booked two flights from Dortmund to Bergen and back.*Now i would like to know...

GetHuman-johnpazh's customer service issue with Kiwi.com from June 2018

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The issue in GetHuman-johnpazh's own words
I have booked two flights from Dortmund to Bergen and back.*Now i would like to know ,whether i can cancel my flights. **.**.*****and back in **.**.*****My booking Nrs are:******** and ********ABRAHAM JOHN PAZHOOR *THRESIAMMA PAZHOOR.**Most probably we are not able to fly on these days due to some urgent family issues. Please make it posdible to cancel the flights. We will accept a cancellatoin fee upto ** Percent. *Thanking you *Abraham John Pazhoor *Thresiamma Pazhoor
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Kiwi.com

Customer service issue
Reported by GetHuman-johnpazh
Jun 29th, 2018 - a yr ago
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-johnpazh started working on this issue
Jun 29th, 2018 3:10pm
GetHuman-johnpazh indicated the issue is not fixed yet.
Jun 29th, 2018 3:10pm