Received an email saying "Your payment requires further verification before we can proc...

GetHuman-tche's customer service issue with from June 2018

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The issue in GetHuman-tche's own words
Received an email saying "Your payment requires further verification before we can process your booking." My scheduled flight is tomorrow night. I cannot get through to customer support. When I dial the number, the call just doesn't go through. I haven't had trouble with my phone before, so not sure what's going on. The number I dialed is the one in the email and I tried several times. My flight is tomorrow night. What can I do?
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I need an email for customer service at text msg says to check email. have received no email.
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Customer service issue
Reported by GetHuman-tche
Jun 28th, 2018 - a yr ago
I have an issue with too
Not resolved
Seen by 22 customers so far
Similar issue to 526 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman-tche started working on this issue
Jun 28th, 2018 9:35pm