Received an email saying "Your payment requires further verification before we can proc...
GetHuman-tche's customer service issue with Kiwi.com from June 2018
Help with my Kiwi.com issue
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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tche will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tche can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Kiwi.com has better answers for you: Kiwi.com Help Center
The issue in GetHuman-tche's own words
Received an email saying "Your payment requires further verification before we can process your booking." My scheduled flight is tomorrow night. I cannot get through to customer support. When I dial the number, the call just doesn't go through. I haven't had trouble with my phone before, so not sure what's going on. The number I dialed is the one in the email and I tried several times. My flight is tomorrow night. What can I do?
GetHuman-tche did not yet indicate what Kiwi.com should do to make this right.
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