Received an email saying "Your payment requires further verification before we can proc...

GetHuman-tche's customer service issue with Kiwi.com from June 2018

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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tche will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tche can let us know if they help or not.
The issue in GetHuman-tche's own words
Received an email saying "Your payment requires further verification before we can process your booking." My scheduled flight is tomorrow night. I cannot get through to customer support. When I dial the number, the call just doesn't go through. I haven't had trouble with my phone before, so not sure what's going on. The number I dialed is the one in the email and I tried several times. My flight is tomorrow night. What can I do?
GetHuman-tche did not yet indicate what Kiwi.com should do to make this right.
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I need an email for customer service at Kiwi.com.your text msg says to check email. have received no email.
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Kiwi.com

Customer service issue
Reported by GetHuman-tche
Jun 28th, 2018 - a yr ago
I have an issue with Kiwi.com too
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Seen by 22 customers so far
Similar issue to 526 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-tche started working on this issue
Jun 28th, 2018 9:35pm