Booked a flight through you all for Frontier Airlines. They sent * texts throughout the...

GetHuman-clarkmk's customer service issue with Kiwi.com from June 2018

Help with my Kiwi.com issue
The issue in GetHuman-clarkmk's own words
Booked a flight through you all for Frontier Airlines. They sent * texts throughout the day stating that the flight was delayed with later and later times. It was not until we arrived at the airport and saw the departures that we learned the flight was cancelled. Others arriving later had the same problem. Please let us know if we did the correct thing by filing with Frontier for a refund. Thank you. PS-according to a baggage handlers and more traveled passengers, this is a frequent occurrence with this company. You may not want to continue doing business with them. Their lack of candor was a bigger problem than the flight delay*cancellation.
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Kiwi.com

Customer service issue
Reported by GetHuman-clarkmk
Jun 25th, 2018 - 4 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 10 customers so far
Similar issue to 437 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-clarkmk started working on this issue
Jun 25th 3:15pm
GetHuman-clarkmk indicated the issue is not fixed yet.
Jun 26th 5:15pm
GetHuman-clarkmk indicated the issue is not fixed yet.
Jun 26th 5:15pm
GetHuman-clarkmk indicated the issue is not fixed yet.
Jun 26th 5:16pm
GetHuman-clarkmk indicated the issue is not fixed yet.
Jul 1st 9:41pm
GetHuman-clarkmk indicated the issue is not fixed yet.
Jul 1st 9:41pm