I have a Kitchenaid double oven: Model * KEBS***BSSOO* Serial Number:*D********. It...

GetHuman-mamacett's Technical Support issue with KitchenAid from December 2019

Help with my KitchenAid issue
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The issue in GetHuman-mamacett's own words
I have a Kitchenaid double oven: Model * KEBS***BSSOO* Serial Number:*D********. It was burning my food and so I went to purchase * new oven thermometers to be sure it was accurate. Set the oven at *** and checked the thermometers that read close to *** degrees. I attempted to fix problem using the "TOOLS" to no avail. I have an extended * year warranty and a service man came today. He essentially did the same maneuver using the "tools" to try to adjust temperature. Now when oven is set at *** the actual temp is around ***! The service technician tried to convince me that this is how it was set at the factory and that the range is normal. I do not agree! I can see that it is plausable that the range would be ** degrees either direction but ** degrees HIGHER is absurb and is not acceptable to bake pie crusts or other baked goods without burning! Please HELP with this issue. *Respectfully, Concetta Baker

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Technical Support issue
Reported by GetHuman-mamacett
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 111 others
0 customers following this


GetHuman-mamacett started working on this issue
Dec 2nd, 2019 7:39pm

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