KitchenAid Customer Service

Ways to contact KitchenAid and solve common issues

Use KitchenAid's Phone Number

KitchenAid's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for KitchenAid

Contacting KitchenAid customer support

Below you can compare and contrast the 8 ways to contact KitchenAid by looking at which ones are the fastest and which ones other customers recommend the most for solving KitchenAid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact KitchenAid across the following channels: Phone, Email, Web, Chat, Facebook, Twitter.

Phone number / contactWaitVotes
Major Appliances Customer Service
3 mins356
Countertop Appliances Customer Service
3 mins371
Lifetime Brands Customer Service
3 mins405
Customer Service
< 10 hrs339
Online Help at
Customer Service
< 2 hrs179
Live Chat at
Customer Service
12 mins244
Customer Service
11 mins152
Technical Support
13 mins159

KitchenAid: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for KitchenAid.
What attachments are available for KitchenAid stand mixers?
KitchenAid offers a wide variety of attachments for their stand mixers, allowing users to expand their culinary capabilities. The attachments include a pasta roller and cutter set, which lets you make fresh pasta with ease. The food grinder attachment is ideal for grinding meat, vegetables, and hard cheeses. You can also turn your mixer into an ice cream maker with the ice cream bowl attachment. For those who love to bake, the KitchenAid stand mixer offers a range of options. The spiralizer attachment makes it easy to create spiralized fruits and vegetables, while the grain mill attachment allows you to grind your own grains for homemade bread. Other available attachments include a juicer, citrus press, and slicer/shredder, ensuring you have everything you need to unleash your creativity in the kitchen.
Can I buy KitchenAid appliances directly from your website?
Yes, you can purchase KitchenAid appliances directly from our website. We offer a convenient online shopping experience where you can browse and select from our wide range of kitchen appliances. Through our website, you have access to our complete collection, including all the latest models and unique offerings. We strive to provide a seamless purchasing process, where you can easily add products to your cart, review your order, and securely complete the transaction. Additionally, our website provides detailed product information, specifications, and customer reviews to help you make informed decisions. By purchasing directly from our website, you can enjoy the assurance of authentic KitchenAid appliances and access to any ongoing promotions or exclusive offers. Purchase your KitchenAid appliances hassle-free and with confidence from our official website.
What is the difference between KitchenAid stand mixers and hand mixers?
KitchenAid stand mixers and hand mixers offer distinct features and perform different tasks. Stand mixers, like the iconic KitchenAid Artisan, are larger and more powerful, designed for heavy-duty mixing, kneading, and whipping. They come with a variety of attachments, such as dough hooks and paddle beaters, making them versatile for different recipes. Stand mixers also have larger capacity bowls, allowing for more mixing at once. Conversely, hand mixers are compact, handheld appliances used for lighter mixing tasks, like beating eggs and blending batters. They are portable, easy to maneuver, and ideal for small kitchens or quick preparations. While stand mixers excel in performance and versatility, hand mixers are convenient and perfect for everyday mixing needs.
Do you offer any financing options for KitchenAid products?
Yes, KitchenAid offers financing options for their products. Customers can take advantage of the KitchenAid Credit Card, which is issued by a third-party financing company. With this card, qualifying purchases can be made with convenient monthly payments. The credit card offers special financing plans, including interest-free promotional periods, making it easier for customers to invest in their desired KitchenAid appliances and accessories. By availing this financing option, customers can spread the cost of their purchases over time, allowing for a more manageable payment schedule. With flexible payment options, KitchenAid aims to provide customers with the opportunity to own high-quality appliances without the burden of upfront costs.
Are KitchenAid appliances dishwasher safe?
Yes, KitchenAid appliances are dishwasher safe. We understand the convenience and time-saving aspect of using a dishwasher, so we design our appliances to be dishwasher safe whenever possible. However, it is important to refer to the specific product's user manual for detailed cleaning instructions. Some components or attachments may need to be removed and washed by hand to ensure their longevity and optimal performance. Additionally, certain models may have specific dishwasher settings or temperature limitations that users should be aware of. Regular maintenance and care, as advised in the user manual, will help extend the lifespan and preserve the appearance of your KitchenAid appliances.
What is the warranty period for KitchenAid appliances?
The warranty period for KitchenAid appliances varies depending on the specific appliance. Generally, KitchenAid appliances come with a one-year limited warranty that covers any manufacturing defects or faults in materials or workmanship. However, some appliances may have an extended warranty period, such as the 10-year limited warranty offered on the motor of select stand mixers. To determine the exact warranty period for a particular KitchenAid appliance, it is recommended to refer to the product's user manual or contact KitchenAid customer service. Additionally, registering the appliance on the KitchenAid website can provide access to additional warranty benefits and coverage.
Can I use my KitchenAid blender to crush ice?
Yes, you can use your KitchenAid blender to crush ice. Our blenders are equipped with powerful motors and sturdy blades that can handle crushing ice effectively. However, it is essential to follow some guidelines for optimal results and to prevent damage to the blender. To crush ice, make sure the blender jar is securely attached to the base. Add a small amount of ice at a time to ensure even crushing. Use the pulse function or start with a low speed, gradually increasing if needed. Avoid blending for extended periods to prevent overheating the motor. To maintain the longevity of your KitchenAid blender, avoid crushing large or hard ice chunks and always consult the user manual for specific instructions on ice crushing.
There's more!
Click below to show 1 more questions, answers, and complete guides to common KitchenAid customer support problem.

Recent reasons customers contacted KitchenAid:

I want information please
I wiped my *yr old built-in microwave*oven out and found blue glass shards on the spong...
Inquiry......*Precise Heating Bowl.....*Cost
Precision Gooseneck Electric Kettle (KEK****SS) stopped working. Item was purchased Jul...
i need a replacement part for Model KPCG*** Burr Coffee Mill.
i need a replacement part for Model KPCG*** Burr Coffee Mill. I cannot find any informa...
Heater element brushing replacement needed
Need outer glass for Kitchen Aid range oven Model KGSS***XSP**
I read an article about lead contamination of the attachments that are necessary to use...
Just told my attachments contain lead and that if I contact company, they will send rep...
I just received a notice that my Kitchenaid mixer attachments contain lead. How do I g...
I would like to schedule service repair for a kitchen aid downdraft range hood: model K...
I would like to schedule a repair for a Kitchen aid downdraft range hood Model KIRD***X...
Attachments for my stand mixer are to short ive ordered * sets .*All to short
I would like information on the military discount purchases, for example do I purchase...
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Does GetHuman work with KitchenAid?

GetHuman does not work with KitchenAid's customer support operations, directly or in any other way. GetHuman has no partnership or relation to KitchenAid at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check KitchenAid's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting KitchenAid at a Glance

KitchenAid has 1 chat option
KitchenAid has 1 customer email
KitchenAid has 1 help forum
KitchenAid has 1 twitter handle
KitchenAid has 1 facebook page
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