If Amazon is not recognizing your Kindle, it may be that your device is not registered. To fix this, go to your Kindle's home screen, select 'Menu', then 'Settings'. In the 'Settings' menu, there will be an option for 'Register your Kindle'. You will need to enter your Amazon account information. This links your Kindle to your Amazon account and should fix the recognition problem. If your device is already registered, try deregistering and reregistering your Kindle. Remember your Kindle must be connected to a Wi-Fi network to register with Amazon.
Asked May 20, 2024 11:40 AM