Hi *I brought a kindle fire a year ago last July. The device was not charging properly...

GetHuman-sianxxx's customer service issue with Kindle from November 2018

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Hi *I brought a kindle fire a year ago last July. The device was not charging properly sometimes it would and sometimes it wouldn’t so I ordered a new kindle charger from amazon and the same thing happened and finally it has given up**I think the charging port is broken as it does move. I have spoke to *Amazon today but with no help *as the warranty has now ran out August) !! To say I’m unhappy is an understatement!!! They offered me **% off then **% but this is still no good as I would like a new one ! Mine is In immaculate condition as it has been kept in a case since new and the fault is not down to me !! And considering I also pay for amazon prime and kindle unlimited and have done for many years I think it’s disgusting I also have just brought a few books which I am now unable to read !! If the issue is not sorted I will cancelling it all ** I really do hope something can be done as I am absolutely gutted.**Regards *Sian Price
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Kindle

Customer service issue
Reported by GetHuman-sianxxx
Nov 2nd, 2018 - a mon ago
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GetHuman-sianxxx started working on this issue
Nov 2nd 5:35pm