* year old kKindle Fire HD *, needs a new Battery please provide a product number for the battery?

GetHuman-svmoonbo's customer service issue with Kindle from June 2018

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The issue in GetHuman-svmoonbo's own words
Replace the battery I need a product ID so I can buy a replacement. ... I need a battery for My Kindle Fire * HD I've have the Kindle for about * years and it won't hold a charge. HELP.
I need a new battery for a Kindle Fire HD *, I need a product title or product so I can buy the new battery.
I've had a kindle or two for **** years in one form or another.
NO, a new battery in needed
I have an issue with Kindle too
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Kindle

Kindle Fire HD *
Customer service issue
Reported by GetHuman-svmoonbo
Jun 8th, 2018 - a yr ago
I have an issue with Kindle too
Fixed
Seen by 15 customers so far
Similar issue to 358 others
0 customers following this
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Serial number
Order number
Timeline
GetHuman-svmoonbo started working on this issue
Jun 8th, 2018 1:49am
GetHuman-svmoonbo indicated the issue is not fixed yet.
Jun 8th, 2018 8:08pm
GetHuman-svmoonbo indicated the issue is not fixed yet.
Jun 8th, 2018 8:11pm
GetHuman-svmoonbo indicated the issue is not fixed yet.
Jun 8th, 2018 8:17pm
GetHuman-svmoonbo shared this issue with your circles on Google+
Jun 8th, 2018 8:17pm
GetHuman-svmoonbo indicated the issue is not fixed yet.
Jun 8th, 2018 8:26pm
GetHuman-svmoonbo indicated the issue is not fixed yet.
Jun 9th, 2018 1:56pm
GetHuman-svmoonbo indicated the issue is not fixed yet.
Jun 9th, 2018 2:02pm