I sent this message * weeks ago through the Kickstarter customer service.**URGENT...
GetHuman-ejobson's customer service issue with Kickstarter from September 2020
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The issue in GetHuman-ejobson's own words
I sent this message * weeks ago through the Kickstarter customer service.**URGENT!!!!!!!!!!!!!**HELLO GUYS,*I'M FROM THE UK. I HAD A SUCCESSFUL KICKSTARTER SOME TWO WEEKS BACK. I HAVEN'T RECEIVED THE FUNDS.*HOWEVER, IT IS NO LONGER POSSIBLE FOR ME TO RECEIVE THE FUNDS BECAUSE MY BANK ACCOUNT WAS CLOSED. *THE BANK SAYS THEY CANNOT TELL ME WHY THEY CLOSED MY ACCOUNT, SO I HAD TO CREATE ANOTHER ONE WHILE ALL MY SAVINGS WERE MOVED FROM MY FORMER BANKER TO MY NEW ONE.*THAT WILL ALSO MEAN THE INITIAL ACCOUNT I PROVIDED FOR MY CAMPAIGN NO LONGER OPERATES. *GUYS, HOW DO I CHANGE MY BANK ACCOUNT INFORMATION.*MY PROJECT IS CALLED ANAKI BY ZEBRA COMICS.*I NEED YOUR HELP GUYS TO NOT ***** THIS UP WITH MY BACKERS.**I got a few responses, but for * weeks now, it has been radio silent. In one of their responses, I was told the funds will be recalled since they did not go into any account and be sent to my new account (whose details I have provided at least * times).*Still nothing. I was hoping I could make a call but could not find a number. It's quite frustrating and I need to give people's rewards for supporting my Project.
GetHuman-ejobson did not yet indicate what Kickstarter should do to make this right.
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