Hi there, **We just received the info that our campaign was declined with following exp...

GetHuman-jjuelic's Setup service issue with Kickstarter from August 2019

Help with my Kickstarter issue
The issue in GetHuman-jjuelic's own words
Hi there, **We just received the info that our campaign was declined with following explanation: "Resale is not allowed on Kickstarter. All rewards must be produced or designed by the project or one of its creators, and projects must center around a creative pursuit. As of now, your €** reward tier does not seem to meet this condition.” I am not sure if this was not communicated correctly by us but these socks which are the **€ reward tier are made by us specifically for the Kickstarter Campaign. So, they are not for resale. Could you please advise me what I need to do now?**Here is the preview link to our campaign: https:**www.kickstarter.com*projects*dalgado*matching-minimalist-belts-and-sneakers-by-dalgado*build?ref*user*menu. **Best, *Jan

GetHuman-jjuelic did not yet indicate what Kickstarter should do to make this right.

How GetHuman-jjuelic fixed the problem

We are waiting for GetHuman-jjuelic to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kickstarter's attention and get better help faster. Tap below to get started.
Having Kickstarter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Setup service issue
Reported by GetHuman-jjuelic
Aug 26th, 2019 - 2 years ago
Seen by 8 customers so far
Similar issue to 510 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number


GetHuman-jjuelic started working on this issue
Aug 26th, 2019 3:43pm
GetHuman-jjuelic indicated the issue is not fixed yet.
Aug 26th, 2019 10:00pm
GetHuman-jjuelic confirmed the issue is fixed. Hooray!
Aug 29th, 2019 3:56pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies