Hi there, **We just received the info that our campaign was declined with following exp...

GetHuman-jjuelic's Setup service issue with Kickstarter from August 2019

Help with my Kickstarter issue
The issue in GetHuman-jjuelic's own words
Hi there, **We just received the info that our campaign was declined with following explanation: "Resale is not allowed on Kickstarter. All rewards must be produced or designed by the project or one of its creators, and projects must center around a creative pursuit. As of now, your €** reward tier does not seem to meet this condition.” I am not sure if this was not communicated correctly by us but these socks which are the **€ reward tier are made by us specifically for the Kickstarter Campaign. So, they are not for resale. Could you please advise me what I need to do now?**Here is the preview link to our campaign: https:**www.kickstarter.com*projects*dalgado*matching-minimalist-belts-and-sneakers-by-dalgado*build?ref*user*menu. **Best, *Jan

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Kickstarter

Setup service issue
Reported by GetHuman-jjuelic
Aug 26th, 2019 - a year ago
Fixed
Seen by 8 customers so far
Similar issue to 510 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman-jjuelic started working on this issue
Aug 26th, 2019 3:43pm
GetHuman-jjuelic indicated the issue is not fixed yet.
Aug 26th, 2019 10:00pm
GetHuman-jjuelic confirmed the issue is fixed. Hooray!
Aug 29th, 2019 3:56pm