Hello. I'm ready to launch my Kickstarter titled "Kevin Blake Goodwin's Dissonance (The...

GetHuman818791's customer service issue with Kickstarter from June 2018

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Hello. I'm ready to launch my Kickstarter titled "Kevin Blake Goodwin's Dissonance (The Album and short film) but the verficiation process seems to be not working. It has been saying that it is verifying the bank info I provided for nearly a week! More concerning is that I was able to enter the credit card info last week but then it disappeared and says I can't complete that step until the bank if verified. There is a glitch and it is holding up progress. This is a timesensitive project and I really need someone at Kickstarter to reply. I have sent two email that have gone unanswered over the past * days. Help!
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Kickstarter

Customer service issue
Reported by GetHuman818791
Jun 25th, 2018 - 6 mons ago
I have an issue with Kickstarter too
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Seen by 9 customers so far
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman818791 started working on this issue
Jun 25th 4:48pm
GetHuman818791 confirmed the issue is fixed. Hooray!
Jun 27th 10:10am